Divy Shivling Art

Divy Shivling Art Bakawan

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Divy Shivling Art Bakawan

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Shipping Policy

Last Updated: 14 July 2026 Thank you for choosing Divy Shivling Art. This Shipping Policy explains how we process, pack and deliver your order.

1. Order Processing

All orders are processed only after order confirmation. To confirm an order, customers are required to pay a minimum advance amount (₹100 or approximately 10% of the order value, depending on the product). This helps us prepare and reserve the selected Shivling for dispatch. Customers may receive product photographs and order confirmation through WhatsApp or phone before dispatch.

2. Processing & Dispatch Time

Our standard processing and dispatch time is:
  • Standard Orders: 7–10 working days
  • Priority Orders (where available): Approximately 5 working days
Dispatch time may vary depending on product size, availability, custom requirements, or order volume.

3. Shipping Partners

Orders are shipped through reliable courier partners based on the destination and package size, including:
  • DTDC
  • Delhivery
  • India Post
  • Blue Dart
We select the most suitable courier service for safe and timely delivery.

4. Estimated Delivery Time

After dispatch, estimated delivery time is:
  • Within Madhya Pradesh: 2–5 business days
  • Across India: 3–10 business days
  • International Orders: Delivery time depends on the destination country and customs clearance process.
Delivery timelines are estimates and may vary due to factors beyond our control.

5. Tracking Information

Once your order has been dispatched, the shipment tracking number will be shared via WhatsApp or the contact details provided during order confirmation. Customers can track their shipment until delivery.

6. Packaging

Every Narmadeshwar Shivling is packed carefully according to its size and weight to help reduce the risk of damage during transportation. Packaging materials may vary depending on the product and destination.

7. Partial Cash on Delivery (COD)

Selected orders may be eligible for Partial Cash on Delivery (COD). A confirmation advance payment is required before dispatch. The remaining balance, where applicable, may be collected through the agreed payment method at the time of delivery. The availability of Partial COD depends on the order value, delivery location and courier service.

8. International Shipping

We offer worldwide shipping. International customers are responsible for any customs duties, import taxes or other charges imposed by their country’s authorities.

9. Delivery Address

Customers are requested to provide complete and accurate delivery information. Incorrect or incomplete addresses may result in delays, additional courier charges or unsuccessful delivery attempts.

10. Delivery Delays

While we make every effort to dispatch orders on time, delays may occur due to:
  • Courier operational issues
  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Remote service locations
Divy Shivling Art is not responsible for delays caused by third-party courier partners.

11. Damaged Shipment

If the package appears damaged during delivery:
  • Take clear photographs before opening the package.
  • Contact us immediately through WhatsApp or phone.
  • Keep the original packaging until the issue has been reviewed.
Each case will be reviewed individually to determine the appropriate resolution.

12. Contact Information

Divy Shivling Art 340, Village Bakawan Narmada Ghat Road Bakawan, Bedia Khargone, Madhya Pradesh – 451113 India Phone: +91 62619 15382 Email: divyshivlingart62@gmail.com
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